Agents that do, not just talk.
Give agents real business tools, wrapped in predictable workflows — so conversations end in completed actions, not a pile of follow-up tasks.
CallerCan I move my 3pm to Friday?
AdaChecking your calendar now.
Real actions, mid-conversation.
Connect agents to the tools your business runs on, and let them act during the call or chat.
- Book and reschedule on your calendar.
- Take and verify payments.
- Send email and SMS.
- Look up orders, accounts, and records in your systems.
Your platforms stay the system of record — Voicelink acts through them, it doesn't replace them.
Three ways to give an agent a tool
API Tools
Connect to any external service over HTTP. Send JSON, read the response, and let agents act on systems that don't have a native connector.
Integration Tools
Pre-built connectors to the platforms you already use — calendars, email, payments, and more. Authenticate once and the agent can use them.
Functional Tools
Chain several tools into one predefined action. The agent runs the whole sequence as a single step — a reusable mini-workflow.
Natural conversation, predictable execution.
Layer structure over the conversation so critical processes run the same way every time.
- Define the information an agent must collect before it proceeds.
- Set the order steps have to happen in.
- Specify the actions an agent is allowed to take.
- Map the paths to escalate or hand off.
Works with the tools you already run on.
Native connectors for the platforms you use — and an open API for everything else.
Don't see yours? Connect it over API.